Effective Date: 30 April 2025
At Holymart, your privacy is a top priority. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you use our mobile application and website (together referred to as the “Platform”). Holymart is operated by an individual as a personal online store and is committed to ensuring transparency and compliance with Google Play policies and applicable data protection laws.
We collect different types of data to operate and improve our services:
We may collect:
Full name
Email address
Phone number
Delivery/shipping address
Billing information (handled securely via third-party payment processors)
When you create an account, we collect:
Username
Encrypted password (not stored in plain text)
Order history
Wishlist and saved items
If you grant permission, we may access your device’s geolocation to:
Improve delivery accuracy
Offer location-specific services and promotions
You may disable location access at any time via your device settings.
We automatically collect:
IP address
Device model, OS version, browser type
App performance data, crash reports, usage behavior (such as time spent and clicked elements)
This helps us improve functionality, user experience, and security.
We use your personal data for purposes that include, but are not limited to:
Creating and managing your account
Processing, fulfilling, and delivering orders
Sending transactional updates (order status, delivery confirmations)
Sending marketing/promotional messages (only with your explicit opt-in)
Providing technical and customer support
Analyzing usage data to enhance app performance, security, and design
Complying with legal obligations and protecting against fraud
We do not use or share your personal data for any purpose unrelated to providing our services unless you give explicit consent.
We do not sell your personal information. However, we may share your data under the following circumstances:
We share necessary data (such as name, address, phone number) with delivery and logistics companies to complete your order.
We work with trusted service providers to:
Host our servers and databases
Process payments
Analyze app performance and bugs
These third parties are bound by strict confidentiality and data protection agreements.
We may disclose your data when:
Required by law, court order, or regulatory authority
Necessary to detect or prevent fraud, security issues, or technical problems
We do not share data with advertisers, marketing companies, or social media platforms without your explicit consent.
We use industry-standard security measures to protect your personal data, including:
SSL encryption for secure data transmission
Secure server infrastructure with firewalls and intrusion detection
Password encryption and access control policies to limit access to personal data
Regular security audits and updates
Despite our best efforts, no system is 100% secure. We encourage you to use strong passwords and be cautious with your account credentials.
You have full control over your personal information. You may:
Access the data we hold about you
Update or correct inaccurate data
Delete your account and associated data
Withdraw consent for marketing communications at any time
Limit or object to certain types of data processing (where applicable)
To exercise these rights, please go to the app’s settings or contact us directly at dev.desoky@gmail.com.
We retain your personal data only for as long as necessary for the purposes described in this policy, including:
Order fulfillment and customer service
Legal, tax, and accounting obligations
Fraud prevention
If you choose to delete your account, we will permanently remove or anonymize your personal data unless retention is required by law.
Our Platform is not intended for children under the age of 13. We do not knowingly collect personal information from anyone under this age.
If we become aware that a child has submitted data to us, we will:
Immediately delete the data
Take any necessary steps to prevent future collection
If you believe a child has used our services inappropriately, please contact us immediately.
We may revise this Privacy Policy from time to time. Any changes will be posted here and, where appropriate, notified to you via:
In-app notifications
Email communication
By continuing to use our services after changes take effect, you agree to the revised policy.
If you have any questions, concerns, or data requests related to this Privacy Policy or your personal information, please contact us:
📧 Email: dev.desoky@gmail.com
You need to Sign in to view this feature
This address will be removed from this list
english
